The Washer Hose Malfunctioned – Can Homeowners Wait to Call Someone?

10/15/2020 (Permalink)

Property owners breathe a sigh of relief when the SERVPRO green fleet swiftly arrives for water loss mitigation. Don't wait, call us right away.

The Flooding in Your Dallas Residence May Seem Minor but Hidden Water Can Cause Secondary Damage the Longer You Wait.

When a washer hose comes loose or a hole in the hose develops, gallons of water can pour out very quickly. If you are lucky enough to catch it quickly and shut off the water, the damage may seem minimal. But there can be hidden damage in your Dallas home you know nothing about or secondary damage that can turn up days later.

My Washer Was on the Second Floor – Where Did the Water Go?

In this situation, the washing machine was located on the second floor of the townhouse. The leak seemed to cause minor water damage to the Dallas home in the immediate area. The flooring was affected, and the wall edge had water saturation. What the homeowner could not see was the water that had migrated into the wall and was headed towards the lower level. Because the owner was quick to call in SERVPRO, much of the secondary damage was prevented. Hidden water can cause:

• Ceiling tiles to sag and crumble
• Mold and mildew to develop
• Wallpaper to soften and fall

Our technicians used moisture meters, probes, and infrared cameras to determine the migration path of the water and the extent of the damage. Minimal restoration was required in this case. The resilient tile flooring had areas that needed to be replaced due to delamination. The crew drilled holes in between the studs after removing the floorboards and dried out the wall cavity. We also checked to make sure the timber-constructed subfloor and scissor trusses were dry.

 What Can I Do to Prevent the Same Thing from Happening?

Maintaining your washing machine can prevent future flooding issues. Check hoses and connections monthly.  Clean the machine’s filters regularly. Consider replacing rubber hoses with stainless steel hoses. Install a detector that shuts off the water if a leak is detected. All of these things can help stop future water intrusions from your washer. 

Contact SERVPRO of Southeast Dallas County at (927) 227-0800 for professional water damage restoration service. We’re Faster To Any Size Disaster.