Certified Technicians Are Available 24/7 In Dallas County After A Flood

11/11/2019 (Permalink)

SERVPRO utilizes large commercial generators like the one pictured to operate their storm damage restoration equipment.

Big Flood in Your Dallas Restaurant? 

With 268,820 square miles, Texas is the largest state in the continental United States. Known for big ranches, big Longhorn cattle, big wide-open spaces, big hats, and big ole' trucks. Real or imagined, we are proud to brag that, "Everything's bigger in Texas."

Dallas County is flat, resulting in flood damage when there are heavy rains in a short time because water has nowhere to go. That can be a big problem for businesses. Floodwater can potentially damage records, furniture, inventory, as well as cause structural damage. 

A Dallas business owner opened early one Sunday morning, finding two inches of groundwater had seeped into his restaurant the previous night. He knew he would have to close that day, but the Cowboys were in town Monday night. Located one mile from AT&T Stadium, he and his employees were counting on the new restaurant to have a busy night. 

In this scenario, he immediately contacted his insurance company. His insurer had a contract with SERVPRO, and help would arrive within hours. The SERVPRO project manager scoped the damage and came up with a plan to remove the water and sanitize all areas of the building, knowing the goal was to be high and dry by Monday night. He explained the need to address four fundamental questions:

1) What is wet? 

2) How wet is it? 

3) Is it drying? 

4) Is it dry?

Water had not made its way to the kitchen; the food and prep area had been spared. SERVPRO's highly trained technicians began removing water from the tile floor using industrial strength, wet/dry vacuums and a truck-mounted pump. Industrial-grade dehumidifiers were set up to prevent secondary flood damage like swelling and warping of floors, walls, and furniture. High-speed air movers created airflow across walls, and fixtures, to accelerate the evaporation of moisture. Detergents were used to clean and disinfect nonporous surfaces to prevent microbial growth from occurring. Technicians worked the next 36 hours to restore the restaurant in time for Monday Night Football. 

When it comes to commercial properties, our business is to keep you in business. Representatives answer your calls 24/7/365. Technicians work quickly to get the job done right. SERVPRO of Southeast Dallas County believes that no customer should have to wait a moment longer than necessary, and that is why We’re Faster To Any Size Disaster. When you have flood damage, call us at (972) 227-0800.

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